EditPurpose: To Close (complete order) for billing purposes
 Branch status |
a. From the "Orders" tab at the top select "Branch Status"
b. Select the order (case) you would like to close from the "Active Orders" list
c. A new box will appear with the "Special Details" tab selected, make sure the "Accepted Status" has a check mark in the box "Accept"
 Close Order |
d. Click on "Status Updates" tab - under "Status" select the appropriate response from the dropdown menu, example: Filed at window.
e. Click on the "Add Status button" then go to "Close Order" tab
 Status Update |
f. From the close order tab you will enter your billing information
 Close Order Tab |
g. Under "Work Order Billing" under Qty you must enter a value in each box - if the value is 0 enter 0, you can tab through each line
h. Once you have finished the quantities make sure to "Complete Order" at this time a box will pop up that asks if you are sure you wish to complete this order - say "ok" then click "Save"
i. Your order will now be ready for invoicing - you will find this under "Billing" and then "Invoice Printing"