ServeSuite

New Work Order: File (New Case) - ONE

Modified: 2010/01/07 13:26 by Daisy Gallardo - Categorized as: How Do I Enter a New Order, How Tos, Orders
Edit

Purpose

Create a new work order for "File" for a case that currently does not exist in LegalSuite.

Edit

Locations Used

Branch Status Board, My Orders, Case Maintenance, Order Reprint & Proofs

Edit

New Work Order

Make the menu selection from the Navigation Bar: Orders ⇒ New Work Order. You will see the following screen:

Image

New Work Order


An asterisk (*) means a value is required for that field.
a. Customer #:* Type in a customer number. If you do not know it, click on the search icon to view the list of customers in the LegalSuite database. Click on a customer number and the Customer # field will update automatically with that number. The case list will also be updated to display all the cases in LegalSuite for this customer.

Note: The customer must already exist in the LegalSuite database; you can verify under Customer Maintenance. If they don't, you must first create the customer in Customer Maintenance before continuing.

c. Job Type:* Select the type of job for this new work order from the drop down list, in this case File (for file only).

d. Service Level:* Select the level of service from the drop down list to indicate the level of urgency that the order must be completed.

e. Case #:* Type in the case number if you know it (in this example, the case does not yet exist in the LegalSuite database) or click on the Not Assigned button.

f. Notes: Type in any important notes in the text box regarding this work order request.

g. Click on the "Continue" button - this brings up the Work Order Details screen.

Edit

Work Order Details - New Case

The case does not exist. We must enter the case information here.

Image

Work Order Details page for a new case


Edit

Case Info

a. Fill in the Court Code if known - It will fill in the information automatically, if unknown continue to the next boxes

b. Enter the jurisdiction for this court.

c. Enter the Plaintiff (*)

d. Enter the Defendant (*)

e. Select Attorney - you can click on the + icon to look this up (*)

f. Select Represents(*)

g. Select Contact - you can click on the + icon to look this up (*)

h. Enter the client matter number (*)

i. Third party billing if any

j. Click "Continue"

Edit

Documents Tab

Image

Specify documents for the work order request.


Attach any documents here that was received for this work order request.

a. Sent Via: Indicate if you received documents online (upload), by fax, or by email.

b. File: If sent online, type in the file name of the documents on your computer or click on the Browse button to bring up the File Selection window from which you can select a document.

c. Title and # of Pages: Enter a title for the document and the number of pages. As you type a title, a drop down list will appear from which you can select text to automatically update the Title input field.

d. Click on the Add button.

Edit

Your Order Is Complete - Note the Order Number at the Top of the Page

You can print this work order by selecting a printer from the drop down menu

ScrewTurn Wiki version 2.0.14. Some of the icons created by FamFamFam.